No, there are no hidden fees of using the service from Classe365.

Login information is generated at the time of set-up of your account by the institution administrator. Initial login information is sent by email or SMS. Please contact your administrator to resend this information.

Please use forgot password link to reset your password. The instruction to reset your password is sent either by email or SMS depending on your account set-up by your administrator.

You will need to contact your administrator to resend the password information. We always recommend to keep your profile information current as this this is used to communicate important information. You can change these information from the edit profile quarter.

Please check if your mobile address is correct in the profile quarter of the page. If it is valid and you still are not receiving SMS, please contact your system administrator. This may be due to global SMS module and account set-up.

You can easily correct any incorrect information by simply going to the edit profile quarter after logging.

The system only shows information that is entered from faculty or administrators. If you think the information is incorrect, either please contact your course instructor or administrator.

Please contact your system administrator about the incorrect information. Faculty or administrators can easily make changes to the system if its incorrect.

Your details can be easily edited either by yourself or the administrators. It is always recommended to keep your address, phone and personal information current, so your institutions can be in touch with you when required.

You can pay with all major credit cards, and your subscription amount (if any) will appear on your monthly credit card statement. You will receive an email message when your invoice is ready to be viewed and, if a purchase order (PO) number is entered when you buy your subscription that number is included in your invoice.

All your information is private, students cannot see each other profile. Faculty are able to add, edit or delete their course related information.

Your data is yours and the education institution had full control over this. If the institution decide to cancel your subscription, administrators can download from the data from relevant quarter. All data can be download in comma separated csv files, and saved to another location. Please note that you should save your data before you cancel. After you cancel your subscription, data associated with your account will be purged unavailable.

We use defence level security and privacy measures. All information is securely transmitted via the latest encryption and decryption technologies. Your information are safe and secure at all time.